LaRoe Remodeling, Inc.

Testimonials

LaRoe Remodeling’s High Customer Satisfaction Ratings Confirmed

According to Guild Quality, an average of 96% of LaRoe Remodeling’s clients would recommend us to a friend. The national recommendation average for remodeling firms, according to a survey of 35,000 homeowners by the same company, is 64%. Why do our clients recommend us so much? Perhaps it is the LaRoe Advantage and our client-focused approach, or our commitment to quality. The survey also found that nearly everyone who responded was satisfied with our expertise, budgeting, cleanliness, and value, and we suspect that that has something to do with our high ratings as well.

Guild Quality is the nation’s leading independent third-party homeowner-satisfaction survey firm for the remodeling industry. Click here to see a summary of our survey results.

"We continue to be thrilled with the transformation of our home. We have received many compliments on the project, and we are always quick to attribute the success of the project to LaRoe Remodeling....We would be pleased to serve as a reference and we would certainly welcome you to show our project to perspective customers.

We would be remiss if I did not again mention how pleased we were with your crew and your outside contractors. They were all very professional. They truly helped to make bearable the 9 months of disrupted living.

Mary and I wish you the best and continued success."

— George E. Kuehn, Ann Arbor

"We have been remiss in not writing sooner. We want to thank you for your kind attention to detail--even after these many months past your remodeling job for us. We do appreciate your interest and concern. It seems ‘over and beyond' but we are grateful. You do a very nice job."

— Andy & June Anderson, Ann Arbor

"We wanted to include a note with our final payment to let you know how pleased we are with the work you have done on our basement. Everything was done on time, for the cost indicated, and in a professional manner. We have had a number of bad experiences with contractors in the past, and are always leery of letting another into our house, but you were always careful and nothing was damaged.

Again, thank you for the excellent work you did. Feel free to use us as references. We will definitely keep you in mind for future remodeling projects."

— David Decker, Ann Arbor

"Thank you again very much for your prompt rescue and the excellent work on our basement--you are truly a first-class operation...We're sure your work on the kitchen and bath contributed to a very quick sale (of our home)."

— D & J Lipp

"We are thoroughly pleased with the outstanding job you did on the recent remodeling of our bathroom and the addition of a bedroom closet. We would like to thank you for spending so much time with us in the planning stages as it really helped us to be able to maximize the amount of space we had to work with. The time you spent both before and during the project is evident in the professional completion of the job.

You were so kind to accommodate our needs throughout the project. We were happy you were able to begin when we were out of town, but even after our return, you continued to reduce the disruption that can sometimes accompany remodeling. We were constantly aware of your concern for our comfort and we were not inconvenienced at all by the construction.

We also appreciate your efforts in helping us coordinate all the necessary fixtures, decorating, tile, plumbing, electrical and the like. We are most happy with the beautiful job you did and we look forward to working with you again on our next remodeling job....Thanks again..."

— Daneen and Jim Mabley, Ann Arbor

"We are very pleased and happy with our new bathroom. Your men were very courteous, pleasant and did very neat work. We appreciated the neatness of your men keeping rubbish, etc. cleared away.

We are pleased with the extra things you thought of doing...I'm sure these extras will add to the comfort of the bathroom.

Thank you again for your courteous attention to details and helpful suggestions. It has been a pleasure to have you and your men do this job for us."

— Katherine Angell

"Our kitchen is more attractive than any I've seen in the magazines--thanks to you and your very capable crew. Andy and I are more than pleased. Thank you sincerely for all your efforts."

— June Anderson

"The columns and railings look fantastic! They are everything I hoped they would be. Thank you very much...I will be contacting you soon ...to start on the stairs going to the basement. Again, thanks for everything."

— Bill Johnson, Tucson, AZ

"Brian was very easy to work with and made the process smooth.” — KB

"Good job. We liked it very much!” — A

"Everything ran very smoothly. Thank you! Brian was excellent. He kept us informed and worked around our busy schedules. Rodney was there every step of the process. He always kept us informed well ahead of time of what was to happen next. He also worked around our busy schedules, often meeting with us in the evening. One other (item) that made a big difference: every member of the crew was very conscious of removing their shoes when they came into the house. We will certainly consider LaRoe next time we remodel!” — H&S

"Rodney treated the project as if it made a difference to him personally. Thanks for the professional and high quality
job.” — D&A

"You were all great. Dave in particular answered my dumb questions as if they weren’t dumb and went out of his way to facilitate changing a few things to make me happy.” — J

"I wanted to thank you for completing our basement. First the cabinet experts did a wonderful job with our nightmarish German armoires. We are all set and we filled them up last weekend. Also thank you for the last touches. I feel now that I can put a little decorative touch to it and just enjoy every corner of it. The kids spend a lot of time down there either playing, exercising, doing homework or enjoying the music room. They actually invite their friends over fairly often because the space is so nice, bright and versatile. I'd rather know that they are right here in the house and busy with healthy activities than going around town trying to figure out what they are going to do. We are very happy with the project and feel that the quality of your work has improved the quality of our family life. It has been a very good experience thanks to an excellent team of workers, honesty and respect as well as good communication from your part. We would be happy to recommend your company to any future customers. Thank you again." — BR